top of page

Terms & Conditions

1. Introduction

Welcome to NOVX Media (“we”, “us”, “our”).

By accessing or using our website, services, or communicating with us, you agree to these Terms & Conditions.

If you do not agree, please refrain from using our website or services.

2. Services

NOVX Media provides digital marketing services, including but not limited to:

 

  • Paid advertising (Meta, Google, TikTok)

  • Creative content and asset production

  • Email marketing and automation

  • Strategy, consulting, and growth systems

  • E-commerce scaling and optimization

 

Service details, scope, timelines, and pricing are defined individually for each client through proposals or agreements.

 

We reserve the right to modify or discontinue any service at any time.

3. Use of Website

You agree not to:

 

  • Use the site for unlawful purposes

  • Attempt to gain unauthorized access to the site or its systems

  • Copy, distribute, or exploit content without written permission

 

We may update or modify the website at any time.

4. Payments & Billing

All payments for services must follow the terms outlined in your agreement, proposal, or invoice.

Payments are non-refundable unless stated otherwise in a formal contract.

 

Late or incomplete payments may result in paused or discontinued services.

5. Intellectual Property

All content, branding, assets, graphics, strategies, and materials created by NOVX Media remain our intellectual property unless otherwise specified in a client agreement.

 

Clients receive usage rights for deliverables after full payment is made.

6. Client Responsibilities

Clients agree to:

 

  • Provide accurate information required to perform services

  • Supply timely approvals, materials, or access

  • Comply with advertising policies (Meta, Google, etc.)

 

Delays from clients may affect project timelines.

7. Third-Party Tools & Platforms

Our services may rely on third-party tools (e.g., Google Ads, Meta Ads, analytics platforms).

We are not responsible for outages, errors, policy changes, or technical issues from these platforms.

 

Clients are responsible for complying with third-party terms.

8. Limitation of Liability

NOVX Media is not liable for:

 

  • Loss of revenue

  • Decreased performance due to platform changes

  • Account bans caused by violations of advertising policies

  • Business losses resulting from client decisions or delays

 

We provide services on a best-effort basis.

9. Termination

Either party may terminate services with written notice according to the terms of the agreement.

Outstanding balances must be paid before termination becomes effective.

10. Privacy

Any data collected through this website or through our services is governed by our Privacy Policy.

11. Contact Us

For questions regarding these Terms & Conditions, please contact:

 

📩 info@novxmedia.com

🌍 Mauritius — Serving clients worldwide

bottom of page